Grow Your Business with the LEADING SUBSCRIPTION ECOMMERCE PLATFORM
Customer Self-service enables you to provide customers with highly personalized, interactive service on the Web. Your customers will be able to receive answers to their questions, complete transactions, submit support issues and view subscription history. With an open line of communication, and a range of self-service options, you'll boost customer satisfaction as well as long-term retention. PeakCommerce allows your customers to fully manage all aspects of their account, subscriptions, and support cases in a single integrated platform.
- Customers can enter support tickets by logging onto your site and can access personalized content and relevant support documentation.
- Provide password-protected access to your customers subscription history and fulfillment details.
- Customers can update their own profiles, view their subscription histories, check their subscription status and place new orders around the clock.
- Customers can pay outstanding balances one-time or keep the card on file for recurring payments.